Are the medicines you provide brand name?
The products we are distributing are generic medicines.
“Generic” – what does this word mean? Are there many differences between the brand name pills and the generic ones?
The generic medicines are actually the same as the brand name ones as they contain the same active ingredient, so they tend to show the same medical effect. The main differences are usually only in physical characteristics – color, shape, also marking, name and price. The thing is that the generics are called after their main ingredient. If you buy a generic medication you will pay less but you will get exactly the same effect.
Why are the generic medicines cheap?
A large part of cost of brand name drugs is for advertising, research and development. Even the cost of obtaining FDA approval in the U.S. is too large. In case if you are buying generics, you pay only for the active ingredient.
Why do the pills I received differ so much from the brand name medicines? Does it matter?
As it was said before, the patent is needed for a brand name, not active ingredient, so the main difference between the brand name pills and the generics is exactly in physical appearance. If we use the same name, or make our pills look like the brand name pills, the manufacturers can blame us for copying and making a counterfeit. If we compare a brand name pill and generic pills we will note that they look different, of a different color and of a different shape.
Are you medicines really of high quality? How can I be sure?
Our first task is to ensure the high quality of the medications that we propose. It is evident: the number of our clients depends on the quality of our product. As a result we have to be precise and exigent when choosing the supplier, testing the quality of goods and checking the documentation. The medications are manufactured in India by an Indian state licensed, Indian FDA approved company.
What is the shelf life of the pills?
Date of expiry is indicated on each blister. It varies depending on the batches. Shelf life is 2 years from date of manufacture and would differ from batch to batch depending on when they were manufactured.
What is the difference between 50mg Viagra tabs and 100mg tabs?
The offered Viagra is available in 50mg and 100mg tabs. The fixed dosages of Sildenafil in the form of pills are the following: thus a 50mg Viagra pill contains 50 mg of Sildenafil concentrate and a 100mg Viagra tablet contains 100 mg of Sildenafil. The standard dose for achieving the effect is a 50mg pill. Nevertheless, ingredient influence different people in different manner, so we would recommend you to start with 25 mg (50 mg to split the tablet in half and take one half only) to see if it’s enough for you. If not – take a whole 50mg pill.
How to order
Do I have to have a prescription to order from you?
There are certain products which need a valid prescription. In case the legislation of your country or territory obliges you to get a prescription for any product you want to buy, our customer support representative will ask you to send it after the order is made.
You should remember that we need a valid prescription to proceed with your order. Please note that if you do not provide a valid prescription within three days, your order will not be processed.
We urge you to consult your doctor before ordering to be sure that the drug you wish to order, you need.
What you need to do to order from you?
Note: we only accept orders placed on the website. We do not accept orders by phone or e-mail newsletters.
If you want to order a product from us, you must do the following:
- Select the product you want to purchase by clicking “Buy now”
- To choose the number of goods you wish to buy
- Click “Checkout”
- Complete the information for ordering the required
- Check all the fields, product quantity and press “confirm transaction” button
- If the order is accepted you will see on screen notification and order confirmation message will be automatically sent to the email address you specify. It is very significant, if you do not see it within 10 minutes, inform us and the message will be resent to you.
Name the payment methods you have
Our payment methods are the following:
- Payment by credit card
When you actually post the charge?
The order procedure is executed as follows:
- Once you fill out the form on the checkout page and push the “Submit” button, our processing center receives the information transmitted where it is checked and as the result the credit card is charged.
- As soon as payment authorization, your order is approved and processed.
Is it safe to give my credit card information on your website?
We care about the safety of our customers seriously and thus we take reasonable steps to protect your information. For the purpose of the submission of the order you will be redirected to the secure order page. The security page can be easily checked: an icon resembling a lock appears at the bottom of the browser window, this indicates that the information you indicate in the form is SSL (secure Sockets layer) encrypted when transmitted to our processing company. In addition to web browser security, our servers are checked daily for any security risks of such well-known companies such as McAfee and Web-safe.
You have a system of discounts?
Yes, we do.
Do you ship to my area?
Orders are shipped almost worldwide, except some countries of Asia.
Where the pills are sent from?
The medications are manufactured in India, thus the orders are processed and shipped from there.
What packages are you using? Will I have to sign for the shipment?
Your privacy is very important to us. Your order will be sent in a separate envelope, which will remain in Your Inbox. You don’t have to sign if the order is sent by regular mail.
My order will be shipped the same day to buy?
The products we sell are in stock for immediate delivery. However, we need to check your order, first we need to verify that the shipping information is correct, after that the product you have ordered is packed and only then it is sent. It will take about 1-2 days to perform all these procedures.
What are the delivery methods? When can I expect delivery?
We will not be able to send your order by Express International mail if you specify a mail forwarding address (e.g. P.O. Box, Poste restante, Poste restante, UPS store, APO/FPO), a hotel or another school in your shipping address or if a wrong telephone number is indicated.
Please remember, that the terms of delivery specified here is the estimated delivery time which is accurate for most cases, but not guaranteed because of the probability of force majeure events which are presented below.
Please note that our company is not responsible for long delays due to the customs inspections of international mail.
Also, we are not responsible for delays in deliveries due to mail disruptions during the Christmas and New Year celebrations, natural disasters, strikes and other events that interrupt mailing process which are out of our control.
What are the shipping rates?
The shipping rates may vary depending on the shipping option you choose, the country of destination, and volume of the ordered products. To check shipping cost, add the products you want to shopping cart and proceed to checkout.
Can my order be delayed at customs?
If this happens, you will be informed. The recipient will be asked to come and give permission for the examination of the parcel. After that you should get your products. If you happen to have any problems when receiving your order, please let us know and we will try to solve the problem.
What to do if the package is damaged or something is missing?
In this case, you must contact our customer support and report the problem. We will either resend the parcel or refund your payment. Consult our policies to get more information.
Remember, that if you order 90 pills or more, it will be sent in several packages.
How much is the price for the reshipment of the product?
The reshipment of the product is free of charge. Any additional fees will be posted.
How can I verify my order status?
You can contact our support team.
If your order was sent Express mail, the tracking number can also be obtained from the same page.
If I need to cancel the order, what should I do?
Please check our reimbursements and returns policy.
I want to become your supplier and offer new products. What shall I do?
We will be glad to accept your proposal. Please send details to our e-mail address. Note that the products that you offer must comply with the quality requirements and should come with certificates of quality.